Shipping policy

Shipping
Shipments are sent FOB Komoka Ontario unless other arrangement are established. All orders are shipped via courier, and are insured for the value of the shipment. CEPI will ship products to PO Box addresses via Canada Post, and are insured for the value of the shipment.

Where a customer gives written authority for products to be delivered without a signature, any and all included insurance coverage will be voided.

Freight charges are determined by the end packaged weight and dimensions, destination location, and requested level of service (example: ground or expedited). Product weight 0 to 1 lb will be recorded at a minimum of 1 lb for freight weight.

Some items may require Special Handling and will incur additional freight charges due to size or weight which will be an additional charge and may not be included in initial order submission.

Cambridge Environmental Products Inc. will not be liable for any claim, loss, or damage caused in whole or in part due to delay in or failure to make delivery when the delay is directly or indirectly caused by act of God, strike or other labour difficulty, transportation problems, inability or delay in act of any civil or military authority, act of war, or act of purchaser, or by the occurrence of any other contingency beyond our reasonable control. In such an event, the day of delivery or time for completion shall be postponed by such length of time as may be reasonably necessary.